Terms of Service

Last modified: 23 July 2026 · Version 1.0

1. Who we are and what these terms cover

These Terms of Service (the "Terms") govern your access to and use of the Nodge platform and related services (the "Service"). Nodge is a trade name of CoreCubes B.V., a private limited company incorporated in the Netherlands, registered with the Dutch Chamber of Commerce (KvK) under number 94074542, VAT number NL866626402B01, with its registered office at Winklerlaan 363-41, 3571 KE Utrecht, the Netherlands ("Nodge", "we", "us", "our").

By creating an account, accepting these Terms in the sign-up flow, or otherwise accessing or using the Service, you agree to be bound by these Terms and by the documents they incorporate:

• the Data Processing Agreement (the "DPA"), at https://nodge.ai/dpa;
• the Privacy Policy, at https://nodge.ai/privacy;
• the Acceptable Use Policy in Section 5 below;
• the list of sub-processors, at https://nodge.ai/sub-processors;
• any Order Form or plan selection you agree to; and
• for Enterprise customers, any applicable Service Level Agreement and Enterprise-specific terms.

Together these form the agreement between you and Nodge (the "Agreement"). If there is a conflict, an Order Form controls over these Terms, and these Terms control over the other documents, except that the DPA controls over everything with respect to the processing of personal data.

When you create an account, the act of completing sign-up is your acceptance of the Agreement, including the DPA, which is incorporated by reference. We record which version of each document you accepted, and the date and time, and keep that record as evidence of the Agreement. If you do not agree, do not create an account or use the Service.

2. Who may use the Service

The Service is open to organisations and to individual developers, including those building for their own private purposes. By using the Service you confirm that you are at least 18 years old, and you agree to provide accurate registration information. If you accept these Terms on behalf of an organisation, you confirm that you are authorised to bind that organisation, and "you" and "Customer" refer to that organisation.

You do not need to declare a business or consumer status to sign up or to use the free plan. If you use the Service for business purposes, these Terms apply to you in full. If you use it as a consumer (a natural person acting outside your trade, business, or profession), the consumer provisions in Section 17 (EEA residents) or Section 18 (residents outside the EEA) apply to you and prevail over the rest of these Terms wherever they differ. We do not require you to prove consumer status, and we accept how you identify your use at checkout.

Nothing in these Terms limits any mandatory statutory right you have as a consumer.

3. The Service, plans, and deployment models

3.1 What the Service is. Nodge is a sovereign, agentic development platform to build, run, and govern applications and AI agents, including source control, container registry, CI/CD, secrets management, observability, dashboards, an event bus, and an LLM proxy, as described at https://nodge.ai and https://nodge.ai/features. Features may change over time; we will not materially reduce core functionality of a paid plan during a paid period without notice.

3.2 Plans and pricing. The Service is offered in plans, from a free plan through paid plans to Enterprise. The current plans, their features and limits, the platform licence fees, the separately provisioned compute pricing, and any optional modules are set out at https://nodge.ai/pricing, which is the authoritative source for pricing, or in your Order Form. We may change plan definitions and pricing prospectively on notice; a change does not affect a paid period already in progress.

3.3 Deployment models. Depending on your plan, the Service runs:

• in our cloud, on a cluster in the location you choose (the default is the Netherlands), for the free and standard paid plans; or
• on your own infrastructure, whether private cloud, on-premise, or air-gapped, for Enterprise.

Our own platform (the control plane) is hosted in the Netherlands. Where you provision compute, you choose your cluster location from the options offered; if you choose a location outside the EEA, your application data runs there and that choice, and any resulting transfer, is your responsibility. The DPA sets out how this works for personal data.

For self-hosted and air-gapped deployments, you are responsible for operating, securing, updating, and backing up the environment. After installation, such deployments have no external dependency on us and we have no access to your environment or the data in it, except where you expressly grant it for support.

3.4 Bring your own model keys. The Service includes an LLM proxy but does not include large language model inference itself. You supply your own model provider credentials ("LLM Keys"). Your use of any third-party model is governed by your own agreement with that model provider, and that provider is your vendor, not our sub-processor. You are responsible for your LLM Keys, for the model provider you choose, and for any fees, terms, and data-handling practices of that provider.

3.5 Third-party integrations you configure. The Service lets you connect your projects to third-party tools you choose, for example a code host, a chat or paging tool, or an external endpoint on the event bus. Where you configure such an integration, that third party is your vendor, not our sub-processor, and any data you send to it, or any transfer of data outside the EEA that results, is your choice and your responsibility. You are responsible for the third parties you connect and for the terms and data-handling practices of those parties.

4. Your content, our platform

4.1 Your Content. As between the parties, you own all right, title, and interest in the code, applications, agents, configurations, and data you create, upload, or run on the Service ("Your Content"). We claim no ownership of Your Content. You grant us only the limited licence to host, process, transmit, and display Your Content as necessary to provide and support the Service.

4.2 No lock-in. Your Content is stored in standard, portable formats (standard Git repositories, standard container images, standard databases). You may export Your Content at any time during the term. On termination, Section 11 applies.

4.3 Our platform. We and our licensors own all right, title, and interest in the Service, the platform software, and all related intellectual property, other than Your Content and third-party open-source components (which remain governed by their respective licences). Nothing in the Agreement transfers any of our intellectual property to you. "Nodge" and our logos are our trade marks and may not be used without our prior written consent, except to make truthful reference to your use of the Service.

4.4 Feedback. If you give us feedback or suggestions, you grant us a non-exclusive, royalty-free, perpetual licence to use it to improve the Service. We will not identify you as the source without your consent.

5. Acceptable Use Policy

You must not, and must not permit any user or end-user to:

• use the Service in breach of applicable law or third-party rights, including intellectual property, privacy, and data-protection rights;
• upload or process content that is unlawful, or that you are not authorised to process;
• attempt to gain unauthorised access to, disrupt, or degrade the Service or its infrastructure, or circumvent usage limits or security or access controls;
• reverse engineer, decompile, or attempt to extract the source code or underlying components of the platform software, except to the extent this restriction is prohibited by applicable law;
• resell, sublicense, or provide the Service to third parties except as expressly permitted by your plan or an Order Form;
• use the Service to develop a competing platform;
• use the Service for cryptocurrency mining or other disproportionate resource consumption not consistent with your plan; or
• use AI agents or automated processes in a manner that violates this Section or applicable law.

You are responsible for the acts and omissions of your users and of the end-users of applications you build on the Service. We may suspend access to address a material or urgent breach of this Section, a security risk, or a legal requirement, and will restore access once the issue is resolved where practicable.

6. Responsibilities for applications and AI you build

6.1 You are responsible for what you build. You are solely responsible for the applications, agents, and services you build, deploy, and operate on the Service, including their lawfulness, their security configuration, the data they process, and the notices and consents you provide to your end-users.

6.2 AI Act and other AI-specific obligations. Where you build or deploy an AI system on the Service, you are the provider and/or deployer of that AI system for the purposes of Regulation (EU) 2024/1689 (the "AI Act") and any other applicable AI regulation. You are responsible for classifying your AI system, for meeting the obligations that apply to your role, and for any transparency, human-oversight, documentation, and conformity requirements. We provide platform infrastructure and an LLM proxy; we do not thereby become the provider or deployer of the AI systems you build.

6.3 Governance features. The Service offers governance controls (including role-based access, deployment approvals, and audit logging). These are tools to help you meet your obligations; configuring and using them appropriately is your responsibility.

7. Fees, billing, and taxes

7.1 Fees. Paid plans consist of a platform licence fee plus compute you provision for your cluster (CPU, memory, and storage), as set out at https://nodge.ai/pricing or in your Order Form. You choose how much compute to provision and are billed for the capacity you provision, and you can scale it up or down. Optional modules are charged per project where selected. The free plan is provided at no charge, subject to Section 9.

7.2 Billing and payment. Fees are stated in euros (EUR) and are payable by the method and on the schedule stated at checkout or in your Order Form. Paid plans are month-to-month unless an Order Form states otherwise, and are charged for the current billing period. Paid plans renew automatically at the end of each billing period at the then-current price until you cancel. You can cancel at any time from your account, and cancellation takes effect at the end of the current billing period (Section 11.2). Late payments may accrue statutory commercial interest under Dutch law and may lead to suspension after notice.

7.3 Taxes. Fees are exclusive of VAT and other taxes. For business customers in the EU outside the Netherlands, the VAT reverse-charge mechanism applies where the conditions are met and you provide a valid VAT identification number. You are responsible for any taxes other than taxes on our income.

7.4 LLM costs. Model inference is billed to you directly by your chosen model provider under your own account. You are responsible for the charges your model provider applies.

8. Service levels and support

Support channels and response targets depend on your plan (community, email, or priority support) as described at https://nodge.ai/pricing. For paid plans we commit to a monthly availability target of 99.5%, measured over each calendar month and excluding scheduled maintenance and events outside our reasonable control (such as failures at upstream providers, force majeure, or issues caused by your own configuration or network). We announce scheduled maintenance in advance through our usual channels or by email, and carry it out outside business hours where practicable. On standard paid plans this target does not carry service credits. For Enterprise contracts, availability, service credits, and support levels are set out in a separate agreement. The free plan is provided without any availability commitment (Section 9). Our status page at status.nodge.ai is informational only.

9. The free plan

The free plan is provided "as is" and "as available", without any uptime commitment, support obligation, or warranty. We may set and change usage limits, throttle, suspend, or delete free-plan projects and environments, and may modify or discontinue the free plan, in each case on reasonable notice where practicable. You remain able to export Your Content before deletion where feasible.

10. Warranties and disclaimers

Each party warrants that it has the authority to enter into the Agreement. We warrant that we will provide the Service with reasonable skill and care.

Except as expressly stated in the Agreement, and to the maximum extent permitted by law, the Service is provided "as is" and "as available", and we disclaim all other warranties, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, or that it will meet your requirements. You are responsible for evaluating whether the Service is suitable for your intended use. We maintain backups of the cloud Service as described in the DPA.

11. Term, suspension, and termination

11.1 Term. The Agreement starts when you first accept these Terms and continues until terminated.

11.2 Termination for convenience. You may cancel a paid plan at any time. The plan remains active until the end of the current billing period. Cancellation stops the plan renewing for the next period; it does not refund the current period, and compute you provisioned and any usage in the current period remain payable. We do not provide pro-rata refunds for a partial period unless required by law, including the consumer withdrawal right in Section 17. After cancellation, your projects are kept and continue to run on any remaining free compute credit; when that credit is used up, your deployed apps stop running, but your projects and data are retained under Section 11.4. Either party may terminate a free-plan account at any time, subject to Section 9.

11.3 Termination for cause. Either party may terminate the Agreement on written notice if the other party materially breaches the Agreement and, where the breach is capable of remedy, fails to remedy it within 30 days of notice.

11.4 Data retention, export, and deletion. You may export Your Content in standard formats at any time. After a paid plan ends, we keep your projects and data; we do not delete them simply because a plan was cancelled. We delete Your Content from the cloud Service only in these cases: (a) when you request deletion of your account, or (b) when an account and its environments have been inactive for 90 days, and then only after we have sent you a prior warning by email. Deletion is also subject to the DPA and to any legal retention obligation. Audit logs are an exception: each organisation account keeps an audit log of the actions taken within it, retained for the organisation's configured audit-retention period (see the DPA). Deleting an account removes that account's personal data, but the name attached to actions it took remains in the log for the remainder of that period, because a record of who did what would lose its integrity without it. For self-hosted deployments, Your Content remains in your environment and this Section does not apply to it.

12. Limitation of liability

Nothing in the Agreement limits liability that cannot be limited under Dutch law, including liability for intent (opzet) or deliberate recklessness (bewuste roekeloosheid), or for death or personal injury caused by negligence.

Subject to the foregoing, and to the maximum extent permitted by law:

• neither party is liable for indirect or consequential loss, loss of profit, loss of revenue, loss of goodwill, or loss of or damage to data (beyond our obligation to maintain backups as described in the DPA);
• each party's total aggregate liability arising out of or in connection with the Agreement in any 12-month period is limited to the total fees paid or payable by you for the Service in the 12 months preceding the event giving rise to the liability. For the free plan, where no fees are paid, this cap is EUR 100; and
• for our liability for a personal-data breach or a breach of confidentiality that we cause, a higher limit applies: our liability is limited to the cover and actual payouts under our liability insurance, up to EUR 1,000,000 per event (or series of events with the same cause) and EUR 2,500,000 per calendar year. Our insurance certificate is available on request.

13. Indemnity

You will defend and indemnify us against third-party claims arising from Your Content, from applications or AI systems you build or operate on the Service, from your breach of Section 5 (Acceptable Use) or Section 6, and from your violation of law or third-party rights.

14. Confidentiality

Each party may receive confidential information of the other. The receiving party will use it only to perform the Agreement, will protect it with reasonable care, and will not disclose it except to personnel and advisers who need it and are bound by confidentiality. This does not apply to information that is public through no fault of the receiving party, independently developed, or required to be disclosed by law.

15. Security

We maintain appropriate technical and organisational measures to protect the Service and Your Content, and we are certified to ISO/IEC 27001:2022. These measures are described on our security page and, for personal data, in the technical and organisational measures set out in the DPA. If we become aware of a security incident affecting Your Content, we will inform you without undue delay; where the incident involves personal data, the notification terms of the DPA apply. Security is a shared responsibility: you are responsible for the security configuration of the applications you build, for managing your users and their access, and for keeping your own credentials secure.

16. Changes to these Terms

We may update these Terms from time to time. For material changes, we will give reasonable prior notice (for example, by email or in-product notice) and, where required, ask you to accept the updated Terms. Changes take effect on the stated date; continued use after that date constitutes acceptance where re-acceptance is not separately required. We keep prior versions available and record which version you accepted and when.

17. Consumer provisions (EU/EEA)

This Section applies if you use a paid plan as a consumer, meaning a natural person acting outside your trade, business, or profession, and you are resident in the European Economic Area (EEA). Where it applies, it prevails over the rest of these Terms wherever it differs. If you use the Service for business purposes, this Section does not apply. We do not require you to prove consumer status, and we accept how you identify your use at checkout. Your mandatory statutory rights as a consumer are not affected or limited by these Terms; where any provision conflicts with a mandatory consumer right, that right prevails.

17.1 Right of withdrawal (14 days). For paid plans, you have the right to withdraw from the contract within 14 days of entering into it, without giving a reason. You may use the paid Service during this period; doing so does not affect your right to withdraw. To withdraw, contact us at info@nodge.ai (you may use the model withdrawal form below). If you withdraw in time, we refund all payments received from you without undue delay, and in any event within 14 days of being informed of your withdrawal, using the same means of payment you used. Outside a valid withdrawal or a statutory non-conformity remedy, payments are non-refundable except where the law requires otherwise. The free plan is not a paid contract, so no right of withdrawal applies to it.

17.2 Conformity. We will provide the paid Service in conformity with the contract and with the statutory conformity requirements for digital services (Directive (EU) 2019/770, as implemented in Netherlands law). If the Service does not conform, you are entitled to the statutory remedies (such as having it brought into conformity, a price reduction, or termination), free of charge. The "as is" and warranty disclaimers in these Terms do not apply to you as a consumer.

17.3 Liability. Nothing in these Terms excludes or limits our liability where the law does not allow it, including for death or personal injury caused by negligence, for intent or gross negligence, or under mandatory consumer or product-liability law. The liability caps and exclusions in Section 12 do not reduce your mandatory statutory rights as a consumer.

17.4 Prices, renewal, and ordering. Prices shown to you as a consumer are inclusive of applicable VAT at the rate of your EU country of residence, and the total is shown before you complete your order. Paid plans renew automatically at the end of each billing period at the then-current price until you cancel; you may cancel at any time, effective at the end of the current billing period, without prejudice to your withdrawal right under 17.1. Before you complete a paid order we show the main characteristics of the Service, the total price including VAT, and the duration and cancellation terms, and the order button is labelled to make clear that placing the order creates an obligation to pay (for example, "Order with obligation to pay" / "Bestelling met betaalverplichting").

17.5 Governing law and disputes. As a consumer you keep the protection of the mandatory consumer-law provisions of your country of residence, and the choice of Netherlands law in Section 19 does not deprive you of them. You may bring proceedings in, and may only be sued in, the courts of your country of domicile in accordance with applicable EU rules. If you have a complaint, contact us first at info@nodge.ai; if we cannot resolve it together, you may refer the dispute to the competent court of your country of domicile or to an alternative dispute resolution body available in your country of residence.

17.6 Model withdrawal form. To withdraw from a paid plan within the 14-day period, you may send the following to CoreCubes B.V. (Nodge), Winklerlaan 363-41, 3571 KE Utrecht, the Netherlands, or info@nodge.ai: "I hereby give notice that I withdraw from my contract for the following service", together with the order date, your name, your address, your account or email, and the date.

18. Consumer provisions (outside the EU/EEA)

This Section applies if you use a paid plan as a consumer (a natural person acting outside your trade, business, or profession) and you are resident outside the EEA; Section 17 applies instead if you are resident in the EEA. If you use the Service for business purposes, this Section does not apply. This Section does not limit any mandatory consumer right you have under the law of your country of residence; where any provision conflicts with such a right, that right prevails.

The 14-day EU right of withdrawal does not apply to you. Payments for paid plans are non-refundable, except where the law of your country of residence requires otherwise. If the paid Service does not work substantially as documented, contact us at info@nodge.ai and we will work with you to put it right. Paid plans renew automatically at the end of each billing period at the then-current price until you cancel; you may cancel at any time from your account, effective at the end of the current billing period. Any sales tax, VAT, GST, or similar tax that applies in your country is your responsibility and is added where we are required to collect it. As a consumer you keep the protection of any mandatory consumer-law provisions of your country of residence.

19. Governing law and disputes

The Agreement is governed by the laws of the Netherlands, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. The competent court is the Rechtbank Midden-Nederland, location Utrecht, unless mandatory law provides otherwise.

20. General

• Assignment. You may not assign the Agreement without our consent; we may assign it to an affiliate or in connection with a reorganisation or sale of the business.
• Entire agreement. The Agreement is the entire agreement between the parties on its subject matter and supersedes prior discussions. Your general terms of purchase, if any, are expressly excluded.
• Severability. If any provision is unenforceable, the rest remains in effect.
• No waiver. Failure to enforce a provision is not a waiver.
• Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.
• Notices. Legal notices to us: info@nodge.ai and our registered address above.

Contact

CoreCubes B.V. (Nodge), Winklerlaan 363-41, 3571 KE Utrecht, the Netherlands. KvK 94074542 · BTW NL866626402B01. Reach us at info@nodge.ai.